serenity homecare niagara

Founded by Kassandra, a dedicated care professional with over 20 years of combined experience in both home care and long-term care (LTC), our company was born from a deep desire to redefine what compassionate care looks like in the Niagara region.

Kassandra’s journey has been shaped by a simple but powerful belief: everyone deserves care that’s tailored to them—care that honors their dignity, preferences, and individuality. After decades of firsthand experience, she saw the gaps in the system and felt a calling to do better—not just for clients, but for families, caregivers, and the community as a whole.

“I want every person we touch to feel better because we’ve been with them. That’s the heart of what we do.”

Rooted in her love for the Niagara region and driven by the urgent need for quality care, Kassandra built this company to be more than a service—it’s a movement toward client-centered, respectful, and empowering care. Whether it’s helping someone stay independent at home or supporting families through transitions, we’re here to make sure care is done your way.

"Serenity Home Care Niagara" provides in-home support across the Niagara region for seniors, individuals with progressive illnesses, families, and neurodivergent children. 

From everyday support to specialized care—including dementia, palliative, and end-of-life services—we provide compassionate, personalized assistance that helps our clients live with comfort, dignity, and choice, every step of the way.

At Serenity Home Care Niagara, our mission is to deliver exceptional, personalized home care that empowers individuals to live with dignity, comfort, and independence. We are committed to providing compassionate support, professional expertise, and unwavering advocacy—ensuring every client feels valued, respected, and truly cared for. Through trusted relationships and a deep connection to our community, we strive to make every home a place of safety, serenity, and belonging.

To be the leading and most trusted provider of innovative home care services—setting the standard for compassionate, personalized care and making a meaningful difference in the lives of individuals and families throughout our community.

At Serenity Home Care Niagara, our core values are the foundation of everything we do. We lead with compassion, treating every client with empathy, kindness, and the same care we’d want for our own loved ones. We uphold dignity by honoring each person’s individuality and providing support that uplifts and respects. 

Our expertise ensures families receive knowledgeable, professional care they can trust. We are strong advocates for our clients, always ensuring their voices are heard and their needs are prioritized. Every care plan is personalized, reflecting each client’s unique preferences, routines, and goals—because care should always feel like your way. Trust is at the heart of our relationships, built through honesty, reliability, and consistency. And as proud members of the Niagara community, we are deeply committed to serving with heart, purpose, and connection.