Serenity Home Care Niagara
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ABOUT US
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WHAT YOU CAN EXPECT
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Serenity Home Care Niagara
HOME
ABOUT US
WHAT WE OFFER
SERENITY SUPPORT PACKAGES
WHY CHOOSE SERENITY?
CONTACT US
WHAT YOU CAN EXPECT
LEARN MORE
CAREER OPPORTUNITIES
More
  • HOME
  • ABOUT US
  • WHAT WE OFFER
  • SERENITY SUPPORT PACKAGES
  • WHY CHOOSE SERENITY?
  • CONTACT US
  • WHAT YOU CAN EXPECT
  • LEARN MORE
  • CAREER OPPORTUNITIES
  • HOME
  • ABOUT US
  • WHAT WE OFFER
  • SERENITY SUPPORT PACKAGES
  • WHY CHOOSE SERENITY?
  • CONTACT US
  • WHAT YOU CAN EXPECT
  • LEARN MORE
  • CAREER OPPORTUNITIES

WHY CHOOSE SERENITY?

OUR WORD IS OUR PROMISE

Choosing a care provider is more than a practical decision—it’s a matter of trust, compassion, and connection. At Serenity Home Care Niagara, we don’t just offer services; we build relationships, honor stories, and provide care that truly makes a difference.

Founded by Kassandra, a dedicated care professional with over 20 years of experience in home care and long-term care, Serenity was born from a deep desire to offer care that feels personal, respectful, and empowering. We understand that every individual is unique, and so is their journey. That’s why our approach is always client-first, rooted in empathy and tailored to each person’s needs.

 What Sets Us Apart:

  • Experience You Can Trust
    With decades of hands-on expertise, we bring confidence, skill, and heartfelt dedication to every home we enter.
  • Personalized, Client-First Care
    We design care plans around you—your routines, preferences, and values—so you always feel seen, heard, and respected.
  • Compassionate Communication
    We believe in open dialogue, active listening, and keeping families informed every step of the way.
  • Specialized Support
    Our caregivers are trained in dementia, Alzheimer’s, palliative, and end-of-life care, offering sensitive and expert support for complex needs.
  • Heartfelt Mission
    Our goal is simple: that people feel stronger, safer, and more supported because we’ve been with them.
  • Rooted in Niagara
    We’re proud to serve the Niagara region with care that’s local, reliable, and deeply connected to the community.

Testimonials

Voices of Care

Real Stories, Real Impact

Trusted By Our Clients

 

I had the pleasure of working alongside Kassandra in a long-term care facility, and I can confidently say she is one of the most dedicated and compassionate professionals I’ve ever worked with. Her work ethic is unmatched—she is reliable, hardworking, and always puts the needs of her clients first. Kassandra approaches every task with ge

 

I had the pleasure of working alongside Kassandra in a long-term care facility, and I can confidently say she is one of the most dedicated and compassionate professionals I’ve ever worked with. Her work ethic is unmatched—she is reliable, hardworking, and always puts the needs of her clients first. Kassandra approaches every task with genuine kindness and a deep sense of care, consistently advocating for the well-being and dignity of those she supports.

Her professionalism and compassion made a lasting impression not only on her colleagues but, more importantly, on the residents whose lives she touched. I have no doubt that her new venture into home care services will be a tremendous benefit to seniors and vulnerable individuals in our community. Anyone in Kassandra’s care is truly in excellent hands.- Sam

Trusted By Our Clients

Real Stories, Real Impact

Trusted By Our Clients

 

"I have been incredibly fortunate to have Kassandra in my life. Over the past 20 years, she has not only provided exceptional health care, wound care, and housekeeping services, but she has also become like family to me.

Kassandra is the epitome of dependability, compassion, and dedication. She was also a great support during the difficul

 

"I have been incredibly fortunate to have Kassandra in my life. Over the past 20 years, she has not only provided exceptional health care, wound care, and housekeeping services, but she has also become like family to me.

Kassandra is the epitome of dependability, compassion, and dedication. She was also a great support during the difficult time when she cared for my husband until his passing. Her genuine nature shines through in everything she does. Recently, when I had a bad fall and a significant skin tear, Kassandra was there every day, diligently cleaning and bandaging my arm until it healed beautifully, without any complications.

Kassandra’s great sense of humor always brings a smile to my face, even on the toughest days. I am eternally grateful for her presence in my life. Her exceptional care, unwavering support, and ability to lighten the mood have made all the difference to me. I wholeheartedly recommend her to anyone in need of a dependable, compassionate, dedicated, and genuinely caring individual."- Marilyn 

What Families Are Saying

Real Stories, Real Impact

Real Stories, Real Impact

 

Kassandra became my cousin by marriage but she is more than that. She is a kind, caring and loving woman who is there whenever needed no matter what. She is always available to listen and help wherever possible asking nothing in return. Recently when I lost my sister she made herself available to me for anything I needed any time of day.

 

Kassandra became my cousin by marriage but she is more than that. She is a kind, caring and loving woman who is there whenever needed no matter what. She is always available to listen and help wherever possible asking nothing in return. Recently when I lost my sister she made herself available to me for anything I needed any time of day. So yes she is a cousin by marriage but in reality she is a friend and truly family - Lori


 

Kassandra is not only incredibly knowledgeable and compassionate in the care she provides, but she also takes the time to ensure that every concern and need is fully addressed at each visit. Her years of experience and unwavering dedication shine through in everything she does. She eases the stress and pressure that often come with caring for a loved one, offering not just support, but a sense of peace and reassurance. With every visit, Kassandra brings warmth, kindness, and a genuine sense of family.

- Brittney

Real Stories, Real Impact

Real Stories, Real Impact

Real Stories, Real Impact

 

Kassie is truly one of a kind—a rare gem in the world of caregiving. It’s clear how deeply she values her work and the people she serves.

There’s a real difference between those who do their job out of obligation and those who do it out of genuine love—Kassie is undoubtedly the latter. Her commitment to doing things the right way, even wh

 

Kassie is truly one of a kind—a rare gem in the world of caregiving. It’s clear how deeply she values her work and the people she serves.

There’s a real difference between those who do their job out of obligation and those who do it out of genuine love—Kassie is undoubtedly the latter. Her commitment to doing things the right way, even when it’s not the easiest path, speaks volumes about her character. In an industry that often prioritizes speed or numbers, she holds fast to a standard of care rooted in dignity, respect, and personal connection.

What stands out most is her ability to bring lightness and laughter into her work. She has a great sense of humour and a natural ability to make people feel comfortable and valued—something that’s just as important as the care itself. It’s easy to imagine that anyone in her care would be treated with kindness, patience, and dignity.

Kassie holds herself to a high standard and never compromises on the quality of care she provides. Families and clients alike would be fortunate to have someone so thoughtful, grounded, and sincerely devoted by their side.

-Rebecca 

Copyright © 2025 Serenity Home Care Niagara - All Rights Reserved.

  • ABOUT US
  • WHAT WE OFFER
  • SERENITY SUPPORT PACKAGES
  • WHY CHOOSE SERENITY?
  • CONTACT US
  • WHAT YOU CAN EXPECT
  • CAREER OPPORTUNITIES

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