Serenity Home Care Niagara
Serenity Home Care Niagara
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In-Home Health Care Experts

A PSW plays a game of chess with a senior.

Our Caregivers

Our Caregivers

Our Caregivers

Our caregivers are experienced, compassionate, and dedicated to providing the highest quality of care to the people we serve. They undergo rigorous training and background checks to ensure they are qualified to provide the care you and your loved ones needs.

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A Personal Support Worker assists a senior in the Niagara region.

Our Services

Our Caregivers

Our Caregivers

We offer a wide range of services including respite for caregivers, light housekeeping and meal preparation, post-hospital recovery, and palliative, end-of-life care. We will work with you and your loved ones to develop a personalized plan. Your Care, Your Way.

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A PSW supports a person with disabilities.

Our Mission

Our Caregivers

Our Mission

Our mission is to provide compassionate and reliable in-home health care services to families in the Niagara region. We strive to improve the quality of life for the people we assist and help them maintain independence in the comfort of their own homes.

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Where Our Story Begins

Registered Nurse and founder, Kassandra, checks the blood pressure of a client.

Founded by Kassandra, a dedicated care professional with more than 20 years of combined experience in both home care and long-term care (LTC), our company was born from a deep desire to redefine what compassionate care looks like in the Niagara region.


Kassandra’s journey has been shaped by a simple but powerful belief: everyone deserves care that’s tailored to them — care that honours their dignity, preferences, and individuality. After decades of firsthand experience, she saw the gaps in the system and felt a calling to do better — not just for clients, but for families, caregivers, and the community as a whole.


Rooted in her love for the Niagara region and driven by the urgent need for quality care, Kassandra built this company to be more than a service—it’s a movement toward client-centered, respectful, and empowering care. Whether it’s helping someone stay independent at home or supporting families through transitions, we’re here to make sure care is done your way.

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Serenity's Commitment to Care

Experience You Can Trust

With decades of hands-on expertise, we bring confidence, skill, and heartfelt dedication to every home we enter.

Personalized, Client-First Care

We design care plans around you — your routines, preferences, and values — so you always feel seen, heard, and respected.

Compassionate Communication

We believe in open dialogue, active listening, and keeping families informed every step of the way.

Specialized Support

Our caregivers are trained in dementia, Alzheimer’s, palliative, and end-of-life care, offering sensitive and expert support for complex needs.

Rooted in Niagara

We’re proud to serve the Niagara region with care that’s local, reliable, and deeply connected to the community.

Heartfelt Mission

Our goal is simple: that people feel stronger, safer, and more supported because we’ve been with them.

Registered and Insured

We are registered with Service Canada, Health and Supportive Care Providers Oversight Authority (HSCPOA), the Ontario Personal Support Worker Association (OPSWA), Workplace Safety Insurance Board (WSIB), and insured by Jones DesLauriers.

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Testimonials

Our Story

Dignity and Care

Like Family

"Kassandra is not only incredibly knowledgeable and compassionate in the care she provides, but she also takes the time to ensure that every concern and need is fully addressed at each visit. Her years of experience and unwavering dedication shine through in everything she does.


She eases the stress and pressure that often come with caring for a loved one, offering not just support, but a sense of peace and reassurance. With every visit, Kassandra brings warmth, kindness, and a genuine sense of family." - Brittney


Like Family

Dignity and Care

Like Family

"I have been incredibly fortunate to have Kassandra in my life. 


Over the past 20 years, she has not only provided exceptional health care, wound care, and housekeeping services, but she has also become like family to me.


Kassandra is the epitome of dependability, compassion, and dedication. She was also a great support during the difficult time when she cared for my husband until his passing. Her genuine nature shines through in everything she does." - Marilyn 


Dignity and Care

Dignity and Care

Dignity and Care

"Kassandra approaches every task with genuine kindness and a deep sense of care, consistently advocating for the well-being and dignity of those she supports.


Her professionalism and compassion made a lasting impression not only on her colleagues but, more importantly, on the residents whose lives she touched. I have no doubt that her new venture into home care services will be a tremendous benefit to seniors and vulnerable individuals in our community. Anyone in Kassandra’s care is truly in excellent hands." - Sam


Our team would love to hear from you! We provide Your Care, Your Way.

Serenity Home Care Niagara

St. Catharines, ON, Canada

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